Hotel Princesa Parc

Just returned from a lovely stay with my family. Interconnecting rooms were fully booked but we were given two adjacent rooms separated by a lockable door (with our keycards) from the corridor, which was perfect. I had read mixed reviews about the hotel before arriving, so didn't know what to expect, but was very pleased by the cleanliness, food and wonderful staff, who were so friendly and helpful. Breakfast and dinner had lots of fresh, cold and hot options. Dinner always had fish, chicken, beef and pork dishes, as well as a made-to-order counter for grilled meat and wok dishes. The same counter provided omelettes and pancakes in the mornings. Good coffee machine. Always fresh fruit at breakfast and dinner. Plentiful salad bar at dinner. If I had a complaint, the desserts were fairly limited (nothing hot), but they were good and well presented. On Sunday morning, breakfast was available from 3am (excl. hot food) to help with early departures. No queues for food, even during half term. Rooms were large and clean. WiFi was good. Good showers with plentiful hot water. Two nice main bar areas on ground floor with a pool table, which my sons made good use of. There is a spa downstairs (payable, unless you have booked with it included), which, unfortunately, I was not able to use as it was completely booked out in advance. There is also a bowling alley and games arcade which we didn't use. There are free ski lockers in the basement, which we used because the lockers on the mountain were all fully booked. It is an easy walk downhill to the gondola with the skis (but harder coming back up at the end of the day!)

When I checked in, the receptionist found out that it was my birthday and sent us a bottle of kava. It was very nice. The hotel itself is big and beautiful. The room has everything you need. And also, if you want, you can book a spa - 15 euros per hour, as well as various types of massages from 45 euros. If you plan to visit them, it is better to book in advance. Because in our case it was impossible to get there at the right time. The hotel also has a Bowling, slot machines, a restaurant, and a bar. There will always be something to do. The ski lift is nearby, which was also very convenient.

The staff at the reception and the restaurant are incredible, and the food very nice. The rooms were so warm we had to switch off the radiators. The bath had a jet whirlpool, which was such a blessing after the long skiing day. There is a free ski storage

Good food, friendly staff and cleanliness of hotel

The hotel has loads of facilities,including spa, bowling, pools and restaurants. Rooms were small but really well equipped with everything you needed. Staff were really helpful and knowledgeable. Great base for driving and exploring the area